Tonya is a Licensed Clinical Mental Health Counselor (LCMHC) who earned her master’s degree in counseling from Liberty University in 2012. She gained a wealth of experience and honed her mental health skills through servitude within various mental health settings such as crisis services, corporate management, psychiatric hospitalization, and private practice (telehealth only). With a professional background including working with adolescents (13+) and adults of all ages, she specializes in treating a range of mental health concerns, including anxiety, depression, grief/loss, stress, stagnation, and life transitions. Beyond her clinical practice, Tonya spends her spare time enjoying her three grandchildren, indulging in a delightful book, or exploring something new to do to keep life exciting. Whether you are feeling overwhelmed, stuck, or uncertain about your next steps, Tonya is here to provide you with the support and guidance you need to navigate life’s challenges and rediscover your inner strength. Reach out today and take the first step toward a brighter, more fulfilling future.

Areas of Specialty:
Anxiety depression
Grief/loss
Stress reduction
Life transitions
Self-esteem
Personal development
Conflict resolution
Stagnation
Substance abuse

Tonya Taylor’s Telehealth Instructions

Your appointment with Tonya Taylor, LCMHC, of Resilience Wellness, has been scheduled.

When it is time for your appointment, please copy and paste the following link into your browser or click on the hyperlink:

https://us02web.zoom.us/j/2886523178

OR · Use your internet browser to access: https://zoom.us

· Select “Join A Meeting” in the upper right hand side of Zoom’s landing page.

· When prompted, input 288 652 3178 for the meeting ID.

Tonya will admit you from the waiting room into the session. Please note that at times, there may be a delay in your provider joining the meeting and an appropriate grace period past your scheduled appointment time may be necessary to allow your provider to prepare to meet with you. Your patience and understanding are appreciated.

If you experience technical issues and need to reach Tonya, please call (980) 999-0817 or email [email protected]. For emergencies call 911 or go to the closest emergency room.

A representative from Resilience Wellness will contact patients prior to the appointment to collect co-pays and/or deductibles if applicable.

In order to change your appointment, please contact Sarah at [email protected] or (984) 349-8886. If it is necessary to cancel or reschedule an appointment, patients are required to contact Sarah or their provider via email or text message at least 24 hours prior to the appointment time to avoid a fee.

Resilience Wellness Telehealth No-Show and Cancellation Policies

It is the goal of Resilience Wellness to provide exceptional care to every patient in a timely manner. We appreciate your understanding of and adherence to our policies.

Patients who miss their appointment (no show) or fail to cancel or reschedule the appointment more than 24 hours in advance, will be charged a $75 fee. New patients who no show and/or late/same day cancel/reschedule their initial appointment twice will not be permitted to reschedule with any of our providers for 30 days.

If a patient has incurred 2 documented no-show and/or late/same day cancellations/reschedules, Resilience Wellness reserves the right to dismiss the patient or require a non-refundable payment based on self-pay rates for any future services.

Patients who have 3 no show and/or late/same day cancellation/reschedules may be discharged from the practice (including therapy and med management).

For a patient previously dismissed due to no show and/or late cancellation/reschedules to be eligible to schedule with a Resilience Wellness provider again, any and all patient charges, including fees pertaining to missed appointments, must be settled and pre-payment of a portion of the new visit amount may be required.

Patients with a balance at or above $225 must make a payment to bring the balance below $225 prior to being seen by their provider.