Frequently Asked Questions

How long will it take to get scheduled?

Our client relations specialist can help you get seen within two weeks.

How long does an appointment last?

Initial medication management appointments are 60 minutes and follow ups are 30 minutes. Counseling appointments are 50 minutes.

How do I get matched with a counselor?

You have the ability to select a counselor from the bios on the “The Team” Page and request to be schedule with a particular provider. Our client relations specialist are happy to help with recommendations. You can switch counselors within our team if you feel like you need a better fit.

What insurance plans do we accept?

We accept most insurance plans. Our client relations specialists are happy to help with any insurance related questions.

What ages do we work with?

Medication management services are offered for those aged 6 and up. Counseling services are offered for aged 13 and up.

How is payment handled?

A client relations specialist will contact you to discuss payment and collect any co-pay prior to your appointment.

How will my appointment take place?

You will receive a link to your providers safe, secure, and private Zoom room. This can be accessed by computer, tablet, or phone.

How many times can I see a counselor?

We place no limit on the number of appointments you can have with your provider.