Our Client Support Specialists are typically able to get you scheduled within two weeks.
How long does an appointment last?
Initial medication management appointments are 60 minutes, and follow-ups are 30 minutes. Counseling appointments are 50 minutes.
How do I get matched with a counselor?
Finding the right therapist is key! You have the ability to select a counselor from the bios on “The Team” page and request to be scheduled with a particular provider. Alternatively, our Client Support Specialists are happy to help with recommendations. You are free to switch counselors within our team if you feel like you need a better fit, and our Client Support Specialists are happy to help with that.
What insurance plans do we accept?
We accept most insurance plans, including Aetna, BCBS, Cigna, Humana, Medicaid, Medicare, Tricare, UHC, and more. Our Client Support Specialists are happy to help with any coverage-related questions.
What ages do we work with?
Medication management services are offered for those aged 6 and up. Counseling services are offered for those aged 13 and up.
How is payment handled?
A Client Support Specialist will contact you before your appointment to review payment details and collect any required copay.
How will my appointment take place?
You will receive a link to your provider's safe, secure, and private Zoom room via email and/or text. Your appointment can be accessed by computer, tablet, or phone.
We place no limit on the number of appointments you can have with your provider; however, please verify your coverage and any visit limitations directly with your insurance company.
If you are experiencing a life-threatening emergency, please call 911. If you are experiencing a mental health emergency, please call 988 for the Suicide and Crisis Lifeline. Or, visit our Resources to get immediate help.
